🎇 Terminal Operation Services Kode Tos

Hereare the event IDs for: Applications and Services Logs\Microsoft\Windows\TerminalServices-LocalSessionManager. I have figured out two of the codes. Reason Code 0: Client Disconnect- network connectivity was lost. Reason Code 5: Client closed the RDP session. Ifyou choose to give us any ideas, know-how, algorithms, code contributions, suggestions, enhancement requests, recommendations or any other feedback for our products or services (collectively, "Feedback"), you acknowledge and agree that GitHub will have a royalty-free, fully paid-up, worldwide, transferable, sub-licensable, irrevocable TOS Theosophical Order of Service (est. 1908) TOS: Tactical Operations Support (US TSWG) TOS: Terminal Operation System: TOS: Time of Sale: TOS: Title of Show (musical) TOS: Task Order Solicitation (engineering; Los Angeles, CA) TOS: Treatment Outcome Score (healthcare) TOS: Tramiel Operating System (Atari ST/TT operating system) TOS: Time On Whatbad things could happen with low level password compromise and WiFi access Security. I am imagining a scenario where a low level user has their password stolen, and the bad guys access the network through WiFi. (a regular Windows server AD network). The user has read-write access to a few network shares (mapped drives on server).What kind SoI checked with Microsoft, these are the number of licenses that will be needed to get yourself up and running: * Windows Server User CALs (QTY 5) - (this will allow the operating system to be licensed per terminal connection) * RDS User CALs (QTY 5) - (this will be required for the terminal connection) Ithas 78 terminals and 100 inland services across the world. They are constantly expanding, and they made $4.13 billion in revenue in the year 2018. Some other big players in the Industry include Cosco Shipping, MSC/TIL, CMA, Yilport Holdings, China Merchant Port Holdings. TheMaritime and Port Authority of Singapore (MPA) owns and is responsible for the growth and development of the port. The port handled 37.2 million twenty-foot equivalent units (TEUs) of containers and 626.2 million tonnes of cargo in 2019. It attracts approximately 130,000 vessel calls a year, on an average, currently. ProfessionalStorage Management. TOS 5 adds a variety of strategies for hard drives, storage pool, LVM, SSD cache monitoring, detection, and management. You can fully grasp the health status and operating efficiency of the storage space in real-time, eliminating the risk of data loss caused by disk failure in a timely manner. CONTACT If you are interested in this vacancy for AB Towage please click the button "Apply". For more information, you can contact our office in The Netherlands on number +31 10 436 62 93, Poland on number +48 58 783 03 80, or the Czech Republic on number +420 412 51 01 81. xoePjqa. This is a short introduction to key elements in a TOS implementation – a challenging project for any terminal operator. Plenty of detail has been omitted as this is just an insight into central themes. If the steps in our previous blog - How to Choose a TOS - were followed then you should be in reasonable condition to begin implementation with a good scope, supplier contract and general strategy to start. If not, then a phase of detailed scoping will be vital to make sure the project will deliver what you intend. Use Project Management methodology – A TOS implementation is a significant project in scale, cost and scope of organisational change, so a robust methodology should be used – Prince2 or similar – to keep up communications, risk management and all those important generalities which we’ll assume as standard here. Take the Lead – Once the contract is signed, it is likely the nice salesman from the TOS supplier will disappear off to his next challenge, handing you over to the implementation team. At this stage, as client, it is important to take an active leading role in delivering the project, extracting the best results from the implementation for your business. It is good practice to assign an internal project leader to own the delivery of the project, ideally someone with previous technology project experience, or hire in externally for the project lifecycle perhaps from Port Solutions This leader needs to work closely with the suppliers and internal departments, being confident to lead the delivery. Form a Team – An initial stage is to get all the functional pieces of the project delivery together and form a balanced team to cover all these key areas. Usually, selecting department managers to become Super Users is a bad idea – they have the business knowledge but lack time and sometimes technical skills to commit to the project. A TOS project needs a core team of 3 to 6 Super Users depending on size/scope of operation which will need to be flexible to leave behind some of their daily work to commit whole days to testing, training and support. This team needs to have capability in using and testing software, but also plenty of people skills to motivate the workforce during implementation, a key factor for success. A motivated and capable project team is a critical success factor, as some challenges lie ahead. Make a Plan – Usually, the first exercise starts with trying to figure out a Go-Live date to tell the Chief Exec; try to avoid this pitfall if possible! If the TOS implementation involves any software customisation, automated interface testing, or medium scale staff reorganisation, then timelines will be very difficult to predict at the outset. It is more important to be sure all the tasks are gathered together and structured into an approach that can be laid out on a plan for both client and the various suppliers to tackle their parts in a suitable order, with a motivation to achieve each part with best speed, and then a more accurate final timeline will gradually evolve as the tasks progress. Having a weekly focus and closer deadlines for each task drives better productivity rather than a far-off goal, and also allows a dynamic flexibility to change tasks as needed. Detailed planning and leadership is important to be sure no task is overlooked or time wasted, of course, but a flexible approach will deliver a better quality result in the end. Learn, Test, Evolve Process – As soon as possible, get a test version of the TOS installed and configured for your site, taking any training programmes on offer for the SuperUser team. Then, work through all the operational processes together, learning and testing the software in depth. Make sure all areas are tested thoroughly, especially critical and troublesome areas like Customs processing, all system interfaces and mobile devices. Essentially, build a test environment that mirrors what you will implement in real-life. From this exercise any gaps or bugs in the software can be discovered and resolved – it’s important to be ruthless at this stage, while the suppliers have your full attention. Slack testing now can create long-term workarounds and operational inefficiencies. This process will lead to a vision of how your operation will work and informs the construction of work process instructions, training materials and staff change programme. Embrace Business Change – A TOS project is a change to the foundation of an operation and staff, equipment and practice change is a key element. Once a vision of how the system will work in your business, it’s a great opportunity to really look at becoming more efficient, resilient and capable as an operation. Adoption of a TOS will make changes to staff roles – don’t try and hide from that as the workforce will smell change and, therefore, risk – embrace the positive aspects and use this time to make any necessary structural changes. A key reason for engaging a TOS is for customer service improvements, so be sure to communicate with customers and try to capitalise on any technical advances to lock them into the business further – perhaps with real-time EDI, automated stock reports or a web portal for booking cargo release/pre-advise. Practically, there is also some risk to service during the go-live phase, so best to keep them onboard as customer patience may be vital later on. People are Key to Success – Once a fully tested and satisfactory test environment has been established, work processes refined, then a programme to execute can begin. The work processes should be built into a training manual and role-based programme to train the key staff on system operation – teaching them how to do the old job in the new way. This training needs to be close to the Go-Live day and delivered with confidence remember staff will be nervous of change and make sure everyone is included – from finance manager to RTG driver. Much of the training effort will unfortunately be forgotten and a 100 page manual will be ignored, so be sure to get staff to sign-off their receipt of training in case of later difficulties. A great help is to create one page flowcharts of process and stick them to the office wall or machine bulkhead for staff to refer to during operations. Motivation of all layers of staff is key to a successful Go-Live and inclusive communications is important to keep up confidence and support for the project – negativity from some staff is common and a challenge to the project leader, but must be addressed continually. Time to Go-Live! – At a suitable date, with all risks understood, staff trained and systems ready the Go-Live process can begin. The test configuration of the TOS needs to be translated over to the live version and a data migration programme carried out either automated or manually to mirror a snapshot of the yard stock onsite. From here, a parallel run with the old method or system is recommended for a day or two, as a fall-back position. Often, this won’t be sustainable for long as double-working is resource hungry. The SuperUser team should be prepared for long hours working shifts to support the operations team – this is the time when staff learning and process adoption really happen and a strong hand is needed. Mop Up – After a couple of weeks a review of any tasks that failed, got left behind or need re-thinking should be gathered together into a post-Go-Live phase of works. There may have been intentionally delayed modules perhaps Billing, or Management Reporting that need delivery as a later phase. Ideally, there are only a few technical surprises, but may often be need to revisit some staff training or role-based processes to refine or reinforce the new methods; the desire to fall back to old methods or short-cuts is strong in the early months. Completion… and into the Future – Once the scope of work for the project has been delivered, there needs to be a typical project closure assessment, from which a number of future tasks or ideas might arise. Although the TOS project may be closed, the terminal operator’s relationship with the TOS will continue to evolve over many years, as new customer requirements or business changes drive further improvements. Within the business, a dedicated staff role to own the TOS and support the staff is important, often as a part of a Process Excellence’ position. There will be system upgrades, testing and deployment to deliver regularly and, as the TOS supplier improves their products, your business can benefit by being part of their improvement programme. TOS implementation varies significantly for different products and the needs of clients; this blog highlights some of the key points, but don’t underestimate the risks and effort required to successfully deliver a TOS project. Seeking professional expertise in this area can deliver valuable benefits ! Richard Willis is Director at Port Solutions Ltd, an independent consultancy firm specialising in the selection and deployment of technology and efficiency in the ports and terminals sector. Tel +44 151 4382158 info New operational efficiencies in container handling and terminal yards Terminal and port operators are constantly looking for the best solutions to improve productivity and increase throughput, while at the same time reducing costs and enhancing safety and security. To achieve the business objectives presented in Figure 1, terminal operators and machine builders take advantage of increasingly advanced technology to automate their terminal operations; remotely control machines such as quay cranes/Ship-to-Shore STS cranes, Rubber-Tired Gantry RTG cranes, and/or automated straddle carriers AutoSC in real time; gain visibility into high-value assets; increase asset utilization, berth availability, and occupancy patterns; reduce network and application downtime; optimize maintenance; and reduce operational costs. Port operators can leverage new Internet of Things IoT technology to provide better environmental monitoring such as tidal and weather conditions, salinity, and water levels so that ships’ arrival times can be better planned with real-time information on berth availability. In addition, truck and rail turn time can be improved through real-time traffic monitoring and integration with Terminal Operating Systems TOS. The workforce productivity at both ports and terminals can be improved with extended Wi-Fi access and more effective collaboration tools. Industrial networks at ports and terminals require better-integrated Operational Technology OT and Information Technology IT security and safety to enable greater visibility into the system and assets, protect the network from cyberattacks, and provide a faster response when incidents and issues happen. All of these capabilities are key to the success of the port and terminal digitization process, which is dependent on a network infrastructure that is secure, scalable, reliable, and resilient. Cisco’s networking products and solutions provide the necessary foundation for such infrastructure. Cisco’s industrial IoT products are proven to meet the unique requirements of operating a port and/or terminal. Figure 1. Business objectives in port and terminal operations Benefits A network foundation for improving the safety, efficiency, and service levels of your terminal and port operations ● Secured, scalable, and reliable critical infrastructure ● High bandwidth, low latency, and seamless handoff ● Enhanced asset visibility ● Support for edge intelligence to act on data faster and closer to its source ● Simplified device onboarding and centralized policy control Network challenges When port and terminal operators deploy a network foundation for their operations, they typically have to address a range of challenges. These include a network infrastructure that needs to adapt to challenging environments, a complex infrastructure that needs to support both legacy and state-of-the-art systems, a solution that must provide network and data security and improve worker safety and physical security, and a resilient and reliable network infrastructure that can support growing digitization. Challenging environment Ports and terminals operate under harsh coastal weather with extreme conditions. This requires the networking equipment deployed to sustain wide temperature ranges, shock and vibration caused by the operation of big machines and the transport of heavy containers, and the presence of water and dust. The physical environment of a port and terminal is dynamic and unpredictable, due to the enormous volume of constantly moving containers, cranes, land vehicles, trains, and giant marine ships such as cargo vessels that hold 10,000 to 20,000 Twenty-foot-Equivalent Unit TEU containers. Such challenging environments can introduce a great amount of interference and pose restrictions on the range of the wireless communication required to support the port’s and terminal’s operations. Growing digitization Through digitization and automation, port and terminal operators increase their competitiveness and enhance operational efficiency. Digitization helps operators streamline the business process, create new business opportunities, and make the right business decisions, and it is achieved through access to relevant and reliable data. Digitization of smart ports drives significant increases in data traffic volume. According to a recent presentation by IDC on the “Digitisation of the Maritime Supply Chain”, IDC expects that smart port operations will drive data traffic volume growth from petabytes per month in 2021 to petabytes per month in 2025, with a Compound Annual Growth Rate CAGR of 26%. These data points are collected from sources such as sensors, video cameras, control systems, and voice and data applications that support use cases such as terminal operating systems, remote operations, autonomous vehicles, and remote asset monitoring. Figure 2. Smart port operations drive data traffic volumes Complex infrastructure Port and terminal operations deal with massive machines such as quay cranes/STS cranes, RTG cranes, rail-mounted gantry cranes, reach stackers, and AutoSCs. These are complex and have a much longer life span than other types of equipment. This can mean that there is an aging infrastructure that needs support and maintenance. Different security and operational needs lead to multiple segregated networks, adding complexity and incurring high maintenance costs. Digitization demands a next-generation architecture that is highly resilient and scalable. This architecture needs to support different applications with diverse communication requirements. Terminal operations and automation require multiple access technologies for success. The choice of technologies is largely dependent on the types of devices to be connected, the application requirements in terms of latency, roaming, and throughput, the deployment scenario, and the implication of CapEx and OpEx. Cybersecurity As port and terminal operations move toward greater digitization, more machines, people, and applications are networked together, more equipment and applications are brought online to enable the automation, and more attack surfaces and vulnerabilities are created. According to a study in 2020 cyberattacks on the maritime industry’s OT systems have increased by 900% over the last three years. A simple malicious attack can bring down the entire network, create an unprecedented backlog for the supply chain, disrupt the network infrastructure and terminal operations for weeks, and cause great financial loss to the port and terminal operators. For example, in June 2017, ransomware called NotPetya hit the Maersk shipping company, locking down access to the system that it uses to operate its shipping terminals worldwide. The attack cost the company nearly $300 million and took two weeks to fix. Why Cisco? Cisco provides a comprehensive portfolio including routing, switching, wireless, collaboration, data center, IoT, and security. Whatever a customer’s goals might be, Cisco is able to offer a trusted end-to-end solution that combines our portfolio with technologies from a robust ecosystem of partners. Cisco’s Intent-Based Networking IBN technology transforms hardware-centric, manually configured networks into controller-led networks that capture network managers’ business intent and use automation to translate intent into policies that are applied consistently across the network and monitored comprehensively to help ensure proper ongoing operation at scale. Some of the world’s largest and most vital networks have embraced Cisco IBN because it brings new levels of network performance, security, and reliability to the network at larger scale, and with less effort. Cisco’s Connected Ports and Terminals solution combines those industry-leading IBN capabilities with the specific and distinct needs of the IoT networks used for port and terminal operations. The Cisco IoT networking and security portfolio addresses the unique requirements that are needed in an industrial outdoor environment. In addition, the Industrial Automation Cisco Validated Design CVD is the blueprint to implement a resilient and secure network infrastructure that supports Industrial Automation and Control Systems IACS. Cisco’s Connected Ports and Terminals solution leverages this well-designed and tested solution to enable digitization and automation, improving business operation outcomes. More detailed information about the Industrial Automation CVD can be found in Networking and Security in Industrial Automation Environments Design and Implementation Guide. Network security should be included from day one and not as an afterthought. An effective cybersecurity strategy requires a comprehensive, systematic, coordinated approach to protect against a broad and continuously evolving set of threats. Cisco offers an ever-expanding, industry-leading portfolio of cybersecurity products to provide comprehensive protection for IT and operations networks. Cisco’s portfolio includes Cisco Cyber Vision, provides visibility into industrial devices and data traffic flows; Secure Network Analytics formerly Stealthwatch, which can monitor data flows and detect traffic anomalies that can be used to enhance network segmentation policies; a policy platform called Cisco Identity Services Engine ISE, which helps define and manage user profiles and access policies at scale; Cisco Malware Defense formerly Advanced Malware Protection to provide up-to-date monitoring and detection of malware threats; Cisco Umbrella to prevent passengers or workers from accessing malicious network domains; and Cisco DNA Center and SD-Access to automate and simplify security policy implementation and assurance across all network devices. Additionally, Cisco SecureX™ provides a consolidated view for simplified management of the overall security approach. Cisco has an established and growing ecosystem of technology and solution partners who can help design, implement, and operate end-to-end solutions that build on Cisco’s Connected Ports and Terminals architecture and fulfill the business needs of port and terminal operators. Building port and terminal solutions on a Cisco Validated Design helps ensure that Cisco has tested and validated the architecture, which greatly reduces implementation risk and provides extra peace of mind for customers and solution delivery partners alike. Cisco partners include machine and software manufacturers, software solution providers, channel partners, and consultants. Ecosystem partners are vital in the successful deployment and operation of the Connected Ports and Terminals solution. Connected Ports and Terminals reference architecture The Cisco Connected Ports and Terminals reference architecture, shown in Figure 3, follows the blueprint of ISA-95 and is based on the Cisco reference architecture for IACS. This reference architecture is composed of four major functional modules that include cell/area zone, industrial zone, Industrial Demilitarized Zone IDMZ, and enterprise. The following sections explain the functions and capabilities of each module in detail. Figure 3. Connected Ports and Terminals reference architecture Cell/area zone The cell/area zone is the access layer located at the edge of the industrial network that provides either wired or wireless connectivity to industrial devices. These devices include not only industrial devices at Levels 0 through 2 in the ISA-95 model, such as actuators, controllers, and sensors that communicates via traditional control protocols such as PROFINET, but also devices such as Wi-Fi or Bluetooth-enabled handheld devices, voice communication radios, access points, cameras, vehicle telemetry sensors, and weather sensors that leverage traditional network protocols such as IP or serial links for communications. The cell/area zone module delivers the following very important characteristics ● Industrial characteristics The platform choices are heavily influenced by the environmental conditions at the port and terminal. The Cisco IoT product portfolio delivers hardware that is hardened with a small form factor, can sustain an extended temperature range and shock and vibration, and provides protection against water and dust. Industrial control protocols such as PROFINET and EtherNet/IP are supported natively on the Cisco Catalyst Industrial Ethernet IE switches, presented in Figure 4. Figure 4. Cisco Catalyst Rugged Series Industrial Ethernet switches ● Multiple access technologies Depending on the application requirements, deployment scenario, and existing network infrastructure, multiple access technologies, including both wired and wireless, are required for the success of the operation. The Cisco IoT wireless portfolio includes LTE and 5G, suitable for wide mobility and high throughput; Wi-Fi 6 and Cisco Ultra-Reliable Wireless Backhaul formerly Fluidmesh, depicted in Figure 5, for mobility and fixed infrastructure with high throughput, low latency, and ultra-reliable, resilient mesh; and LoRaWAN for massive scale and broad coverage. The Cisco IoT wired product line offers Ethernet connections over copper or fiber, as well as serial and DSL connections from internet service providers. Figure 5. Cisco Ultra-Reliable Wireless Backhaul ● Highly resilient network An IACS network must be highly resilient, with latency, reliability, scalability, and performance taken into consideration in the network design. For industrial control traffic, packet latency and jitter have a huge impact on the underlying industrial process. Network availability and convergence time are also key metrics for critical IACS communication. The Cisco Resilient Ethernet Protocol REP available on IE switches is typically suitable for IACS applications that can tolerate up to a 100-ms network convergence recovery time. When zero-second convergence time is required, the Parallel Redundancy Protocol PRP can be also leveraged and is supported on the Cisco Catalyst IE3400, IE4000, and IE5000 Series. ● Security Security in the cell/area zone needs to be viewed as a component of an overall end-to-end security architecture within the port and terminal. It is critical that security capabilities span the breadth of the port and terminal in order to be effective, yet this may pose a challenge when the IT and OT are not well integrated and are managed by different groups. The fundamental requirements are visibility into current network devices and industrial assets, grouping and separation of network assets and applications through segmentation, anomaly detection and mitigation, and network hardening on the management plane, control plane, and data plane. All these can be achieved through Cisco Cyber Vision, Cisco TrustSec, and Cisco Secure Network Analytics, and its integration with Cisco ISE. Industrial zone The industrial zone in this architecture refers to a zone that all industrial and mission-critical port and terminal applications are confined to. It is composed of Cisco industrial data center and third-party port and terminal application services. Due to the sensitive nature of the assets and data flow in the industrial zone, a pair of redundant firewalls located in the industrial DMZ blocks all the traffic in and out of the industrial zone and allows only traffic that is explicitly defined. This may cause a challenge when communication patterns are not well understood, particularly in cases where communication between the industrial zone and the upper levels is required. That is why application visibility is so important and why technologies such as Cyber Vision and Secure Network Analytics can be very beneficial. The Cisco industrial data center follows the best practices from Cisco data center design. The platform choice of the Cisco Catalyst 9000 family for the industrial zone core switch and the Cisco Nexus 9300 for the data center switch enables Cisco intent-based networking with Cisco DNA Center management and data center solutions such as Cisco Application Centric Infrastructure Cisco ACI. To minimize the need for communication between Level 3 the industrial zone in the Industrial Automation reference architecture and upper levels, key infrastructure services should be located within the industrial data center. These include dedicated identity services such as Active Directory AD and ISE, dedicated wireless controllers to manage wireless connections within the industrial zone, and Cyber Vision and Secure Network Analytics to gain visibility into the asset and application flows. Third-party applications that are responsible for port and terminal operations are located in the server farms at the industrial data center. These applications include equipment control systems, crane interface systems, Optical Character Recognition OCR servers, container terminal automation systems, and gate operating systems. By having these essential services and applications located in the industrial zone, the operation is less likely to be disrupted in the event that external connectivity via the IDMZ is lost or the upper-level network is brought down by a cyberattack. This does not mean the air-gapped industrial zone will be immune from cyberattack, and the Cisco Secure Firewall ISA3000, illustrated in Figure 6, located in this zone is designed to segment the traffic for different OT assets and protect them from potential threats. Figure 6. Cisco Secure Firewall ISA3000 IDMZ The IDMZ resides in a level between the industrial and enterprise zones, commonly referred as Level in the ISA-95 reference architecture. An IDMZ environment consists of numerous infrastructure devices, including firewalls, VPN servers, IACS application mirrors, remote gateway services and reverse proxy servers, in addition to network infrastructure devices such as routers, switches, and virtualized services. IDMZ firewalls apply defense-in-depth principles at the industrial perimeter by blocking all traffic into and out of the industrial zone and allowing only traffic that is explicitly defined. Accordingly, communication patterns must be well understood, since some use cases require communication between Level 3 and upper levels, with Terminal Operating Systems TOS being a prime example of this scenario, as the application server is normally located in the enterprise zone. The traffic between the devices in the industrial zone and TOS needs to be explicitly permitted in the IDMZ. It is also recommended that IDMZ systems be granularly isolated in individual VLANs as much as practically possible. This increases the firewall’s visibility into individual server data streams to identify potentially compromised hosts. Redundant IDMZ firewalls and distribution/aggregation switches are required so that specific systems, such as remote desktop gateways and OS patch servers, can be securely hosted in the IDMZ. The IDMZ is designed in such way that all IACS traffic from either side of the IDMZ should be terminated in the IDMZ. No IACS traffic should directly traverse the IDMZ. If traversal is required, it should go through gateway or proxy functions in the IDMZ. Non-IACS traffic can implement IDMZ traversal through whitelisting. Enterprise The enterprise zone is isolated from the industrial zone via the IDMZ. This zone is usually a traditional enterprise data center where server-based enterprise systems are deployed safely and efficiently in a physically secure and air-conditioned environment and where data center best practices are strictly enforced. Corporate remote access solutions should be implemented so that employees can access the enterprise zone in a secure and controlled fashion. Depending on the nature of the customer’s applications, they can be hosted either in the enterprise data center, private cloud, or public cloud. The enterprise data center is also shielded from the internet by a pair of redundant firewalls. Cisco Connected Ports and Terminals use case themes The Cisco Connected Ports and Terminals reference architecture is designed to support various use cases in port and terminal operations. As listed in Table 1, those use cases are categorized into three major themes terminal automation, cyber and physical security, and port operations and monitoring. Table 1. Cisco Connected Ports and Terminals use cases Use case theme Use cases Business outcomes Terminal automation ● Terminal Operating System TOS asset management, asset scheduling, integration with OCR, enterprise Wi-Fi ● Remote operations for STS and RTG cranes ● Automated RTG ARTG and Automated Rail-Mounted Gantry ARMG cranes ● Autonomous vehicles Automated Guided Vehicles [AGV] and AutoSC ● Vehicle telemetry data ● Improved planning due to a holistic view into berth availability and occupancy patterns ● Ability for ships to plan their arrival at the terminal with real-time information on berth availability ● Increased operational efficiency ● Improved ship turnaround time and terminal throughput ● Improved application and equipment uptime ● Reduced operation and maintenance costs Cyber and physical security ● Cybersecurity ● Physical security Surveillance and video analytics, access control, worker health and safety, collision avoidance, regulatory requirements best practices ● Improved digital safety of port and terminal infrastructure ● Visibility into operational assets ● Common view of incidents across agencies ● Encourages collaboration between port agencies Port operations and monitoring ● Environmental monitoring Tidal conditions, weather conditions, water levels, current, and salinity ● Traffic monitoring and management Vehicle and rail traffic monitoring, ship traffic monitoring ● Workforce communication and collaboration ● Improved decision-making by harbor master and pilots ● Optimized ship schedules, such as berthing, loading/unloading, and departure times ● Optimized gate control to reduce time spent by trucks in entry and exit procedures ● Reduced operations costs ● Additional revenue through demand-based parking pricing and more accurate ticketing of parking violations This solution brief focuses on terminal automation, which includes major use cases such as connecting the TOS with OCR integration and remote operations for STS and RTG cranes and autonomous vehicles such as AGVs and AutoSCs. Table 2 lists some of the typical key network requirements for these use cases. Table 2. Terminal automation network requirements Description Network requirements Terminal Operating System TOS Terminal tractors, reach stackers, RTG cranes, and similar applications 450 Kbps to 1 Mbps Variable traffic Good coverage Up to 1-second latency Optical Character Recognition OCR TOS server integrated into OCR system 15 Mbps to 20 Mbps Constant traffic 100% coverage 10- to 50-ms latency Autonomous and teleremote RTG cranes 30 Mbps for AutoSC 60 Mbps for RTG cranes Constant PLC traffic Constant video traffic 0-ms handover Coverage across the working area 50-ms latency Autonomous horizontal transport automation for Programmable Logic Controller [PLC] applications 1 Mbps for AutoSC/AGV Constant PLC traffic 0-ms handover Overlapping coverage at the working area 50-ms latency Terminal automation depends on flexible and reliable wireless technology that can provide full coverage, extremely low latency, zero packet loss, fast handoff, high bandwidth, and easy installation, provisioning, and management. Cisco Ultra-Reliable Wireless Backhaul technology is designed with such requirements in mind and delivers unique capabilities, as outlined in Figure 7, to overcome those challenges and exceed those stringent requirements. Figure 7. Cisco Ultra-Reliable Wireless Backhaul capabilities Connecting terminal operating system Malta Freeport Terminals, located at the center of the Miditerranean Sea, is a premier trans-shipment hub, having successfully operated for over 30 years as a vital part of the Mediterranean containerization market. The Freeport is located at the crossroads of some of the world’s most important shipping routes, making it an ideal intersection point for any shipping lines. It covers almost 2500 meters of deep-water quays, with 21 STS cranes, 65 RTG cranes, and ancillary yard equipment, amounting to a total of 250 pieces of container-handling equipment. Automation plays a vital role in the Freeport to boost the efficiency of the terminal operation, and is a strategic step to exploit the full potential in the future. The Freeport has updated its Navis Terminal Operating System with the migration to N4/XPS to keep up with the demand for optimum efficiency. To cope with demand and future growth, the Freeport needs a wireless network that can overcome the harsh environmental challenges and bring high bandwidth scale to 50 Mbps, low latency less than 5 ms, and fast roaming communication to 250 pieces of equipment, which move at speeds up to 25 km/hr across the entire terminal. Cisco Ultra-Reliable Wireless Backhaul exceeded the Freeport’s expectations, delivering a solution that can achieve data speeds of 50 to 60 Mbps with extremely low latency of less than 3 ms and zero packet loss over distance of 600 to 800 meters. It not only meet current deployment requirements for TOS, but is also able to scale to accommodate future use cases such as remote operation of RTG cranes. Figure 8 presents a sample topology with solution components and key business outcomes. Figure 8. Connecting to the TOS Terminal automation teleremote and AGV To date, the remote supervised and fully automated container cranes are electric powered, bundled with fiber optics to provide reliable control connectivity and data transfer to remote operating stations. This has been done with RTG cranes as well, but it has been limited to fully electric ones. Moving diesel-powered RTG cranes to a remote operation model has been held back by a lack of wireless communication technology that can meet operational requirements for high bandwidth, low latency, reliability, and security. RTG crane automation requires average 60-Mbps bandwidth, with sub-50-ms latency, minimum system availability, and milliseconds handoff to operate at its full potential. The sample architecture of this use case is illustrated in Figure 9. Figure 9. Teleremote automation Cisco Customer Experience In today’s rapidly evolving OT and industrial spaces, customers and systems integrators are challenged to keep pace with new technology trends to ensure that projects are delivered in a cost-effective manner. With Cisco’s suite of Industrial Networking and Security services, our partners and customers can reduce solution implementation risk on projects that leverage Cisco IoT technologies in a true model of partnership with Cisco. With simplified packaging, a flexible consumption model, and advisory services covering each key project milestone, this suite of services can allow you to enter new markets with confidence to expand and grow your business. Cisco’s CX Industrial Networking and Security services help port and terminal operators accelerate the digitization of their existing operations using a unique architecture-based approach to service delivery. Cisco CX leverages strategy development, architectural assessments, network design, migration and deployment assistance, and support services to help Cisco’s key ecosystem partners plan, build, and manage solutions. These solutions focus on business outcomes that result in improved operational efficiency, risk mitigation, higher productivity, improved worker safety, and deeper intelligence and insights, with security at the core of the end-to-end solution. Figure 10. Cisco CX services With more than 30 years of industrial networking experience, Cisco is uniquely positioned to address these new demands on industrial networks, which require a greater need for improved interconnectivity across industrial equipment and enterprise networks. Our proven processes and tools deliver consistent results based on best practices and strong communication. Our experts deliver services that allow organizations to accelerate the integration and transformation of their current infrastructure to the next-generation network, capable of evolving operations to continue to meet the evolving demands of the business. Conclusion Port and terminal operators around the world are looking for innovative ideas to improve their operational efficiency while keeping costs down, securing their critical infrastructure, improving safety for the workers and facility, and increasing operations and application uptime. All these cannot be achieved without a reliable, scalable, and secured infrastructure. Cisco, along with our partners, is able to deliver a solution that not only transforms business operation today but also helps the operators be well prepared for the future. Based on the industrial standard ISA-95 reference architecture, the Cisco Connected Ports and Terminals solution incorporates Cisco networking innovations such as intent-based networking with Cisco IoT networking and security, securely and reliably connecting sensors, devices, machines, and people to support use cases including terminal automation, cyber and physical security, and port operations and monitoring. Cisco’s ecosystem of partners and Cisco professional services are available to help port and terminal operators design, deliver, and even operate the Connected Ports and Terminals solution as part of an end-to-end solution that meets your specific needs. Use the comparison tool below to compare the top Terminal Operating Systems TOS on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more. 1 ContPark is a unique SaaS operating management system that can be used for container terminals, depots and yards. You want to track cargo's movements and storage at your facility. Our system provides real-time information about gate in and gateout truck, vessel, train, movement of different types of cargo, and maintenance operations and port processes. You can make your terminal more productive and cost-effective by using features like detailed statistics, advanced reporting, container handling equipment management, request handling, and an in-depth history of each container with general cargo. ContPark is a critical operational system for your supply chain. Our cloud-based platform allows for you to manage the movement of containers, loading/unloading and transport as well as equipment. This software can also be used to manage depots and yards and allocate bulk cargo to storage areas. 2 MarineBerth is one of a new breed of lightweight and modular terminal operating system TOS, designed and developed in the island nation of New Zealand. User interraction is through highly intuitive, mobile-friendly user interface rather than cluttered or clunky 1990s style Windows applications. Robust back-end data modelling helps ensure simple integration with existing accounting systems, reporting tools Power BI for instance and much more. This architecture makes enterprise software much more affordable, opening up the numerous benefits of digitalisation to ports of all types and sizes. 3 The terminal operating system TOS, which is the heart of the terminal, extends into many parts of the operation just like the tentacles on an octopus. Octopi was designed to cover all aspects of terminal operations in a similar way. Octopi dashboard insights can help you streamline your business. Get data, measure KPIs, and improve efficiency in everything you do. Instantly send and get EDI messages directly from your TOS. Instead of wasting time learning how to use the software, you can focus on running your business. Octopi is part Navis, the global market leader in terminal operating systems TOS. Our cost-effective, intuitive solution is available at a low subscription price. You can access it anytime, anywhere. Our platform allows you to manage your business from anywhere. The Octopi dashboard makes it easy to measure key performance indicators and maximize operational efficiency. 4 Master Terminal, the terminal operating system TOS, is the heart of your terminal operations. It is designed to handle all types of cargo and is extremely stable. Flexible working environments can be supported from multiple sites, terminals and sub-terminals. All can be managed in one database. Master Terminal provides a single, real-time view that allows you to make better decisions and take faster actions. Bank-level encryption and intelligent technology that powers Master Terminal ensure high levels of security. This makes Master Terminal a reliable and flexible solution that you can trust. Master Terminal allows ports to share cargo information across the supply chain. This helps them grow their businesses and increase visibility. 5 Modern terminals must be efficient and productive. Navis has 30 years of experience in working with terminal operators and offers the industry's best software system and applications to optimize every aspect of facility operations. Maritime solutions that improve safety, efficiency, and environmental performance for ocean carrier, vessel owners, managers, and charterers. Optimize rail planning and terminal operating systems for maximum throughput, increased utilization, and control over rail operations. Navis is passionate about solving the most difficult problems in the ocean supply chain. We are both technology innovators who are transforming the shipping industry and are deeply involved in our customers’ operations. Navis N4 is a service that can help you reduce operating costs, increase your ROI, and simplify your terminal operations. 6 iPortman Port Operating System, POS, tracks all aspects of operations at a seaport. The solution allows for vessel operations, berth, pilotage planning, operation, planning, and management of all supplementary services and other special services offered by the port. Manages all marine operations including vessel registration, port security and vessel traffic management. From a safety perspective, permits cargo. Tracks the vessel nomination, arrival, anchorage operation, and the related resource planning. Captures and bills applicable vessel services. Tracks vessels at anchorage, vessels in berth, and expected vessels to port. Tracks details such as marine closure, shifting/warping details and anchorage details. 7 Mainsail improves system response time and provides an easy, cost-effective way to deploy and operate the terminal operating system. Mainsail can seamlessly communicate with other business critical systems such as accounting, gate, and proprietary systems. You can manage your terminal efficiently with a variety of standard reports and user-defined ad-hoc reporting. Save customized reports for later use. You can instantly find the information you need using more features from one screen. You can filter and sort data, drill down into details, graph results and mass edit records. You can also save searches and reports. The terminal controls which features it uses and which users can view, add, modify, delete, and edit data on each screen. Users can choose to view and sort data in the way they prefer. Complete inventory management for containers, chassis, generators, rolling stock, hazardous materials, and over-dimensional cargo. 8 Software solution for integrated terminal management for bulk and breakbulk cargo. The CommTrac bulk terminal operation system TOS, which has 35 worldwide installations, optimizes non-containerized cargo handling. It connects your manual, automated and people assets, as well as management information, across single and multi-terminal sites in real time. It integrates terminal data across management and supervision, operations, finance, planning, supervision, and customer services for better decision-making. Superior equipment deployment and optimized planning reduce demurrage fees and optimize your head count. You can capture all revenue opportunities, increase throughput and storage volumes, and improve efficiency and profitability. CommTrac is an award-winning system that plans, tracks and manages all types of bulk and breakbulk cargo. It is highly scaleable and can manage your manual machinery and people, as well as control automated assets across your terminal or terminal network in real-time. 9 The traditional way that terminals operate is being challenged by technological changes and the increase in global trade. OPUS Terminal, an integrated TOS platform, provides end-to-end solutions for managing container and yard operations from the moment the vessel arrives at the yard to its departure. The industry has seen many terminals adopt advanced TOS platforms in order to increase productivity and collaborate effectively with multiple stakeholders. Real-time job scheduling, dispatching and resource pooling. An intuitive dashboard allows for quick response to situations and supports real-time job planning, monitoring. A more efficient use of equipment and resources will result in a reduced amount of idle time and less schedule inaccuracies. Terminal operations can be managed efficiently to eliminate duplication of work and errors. 10 Terminals can be busy, but the Hogia Terminal Operating System lets you see exactly what's happening as it happens. It's all there across the entire logistics flow. It's easy to find and available in real-time. Our solutions can automate and streamline operational work such as invoicing and administration. This will allow you to focus on what matters most, which is growing your business. Future demands high-quality paperless shipments in order to increase the flow of goods and ensure reliable data exchange. To realize this goal, it is essential that all aspects of your administration of goods be done digitally. Modern TOSs facilitate information flow and minimize manual handling. Automated processes allow you to take complete control of your terminal. Hogia TOS can help you manage the units that pass through your terminal in an efficient way. 11 A dual backup is used to provide fail-safety. The database server can be used as an application server, and vice versa. A cluster configuration with unified storage is also an option. The client component consists of a desktop client, a web client that can be accessed via a browser and radio data terminals that allow access to the system via a data terminal session. Through a set predefined intersystem interfaces gateways, is able to be integrated with third party solutions such as ERP, GOS and PMIS. The modular structure of TOS allows for high flexibility in selecting the best configuration to meet the Customer's requirements. uses a service-oriented architecture. Each module interacts with the kernel and each others using standardized protocols. SOA allows for the addition of new modules to the system without requiring any other system services. It also allows for system development and customization that is quick and efficient. 12 A marine cargo terminal must track and manage large amounts of data about cargo moving through its facility in order to be able to manage its operations effectively. Terminal operators need to make the most of their resources land, equipment, and labour force to manage maximum cargo throughput at a low cost. They also need to invoice for services rendered as quickly as possible. These needs can be addressed by the Terminal Operating System TOS, which is the core operations management application. TerminalControl is a multifunctional, multimodal, multi-commodity Terminal Operating System. It provides both marine and inland terminals with a wide range functionality. The equipment control module will ensure that any planned movement is executed by a well-placed driver. 13 RBS proudly introduces TOPS Expert, the latest version of the TOPS TOS Application. This is based on positive feedback from clients and constant development. This new, highly advanced system is focused on creating a more powerful system architecture. TOPS Expert is the next step in the TOPS Advance line-up and offers a wide range of additional features. RBS offers the only real-time TOS available on the market. It includes new functions such as automatic search and quick navigation. This Terminal Operating System TOS, embedded with real-time planning and control capabilities, as well as an in memory architecture, is fully integrated. The TOPS Expert solution is well-known for its reliability, innovative technology and performance in the container handling industry. 14 U& Terminal Container is a Terminal Operating System that combines the terminal operations expertise of global maritime shipping company Hyundai Merchant Marin with the state-of-the-art IT technology of HYUNDAI MOVEX. It is the most popular terminal operating system in the domestic market. U& Terminal Container is an operating platform that can be used in both automated and manual terminal environments. It also supports automation modules for manual terminals who wish to move to automation. The U& Terminal's 3rd generation is distinguished by its exceptional operating efficiency. This is due to an elegant operation planning algorithm. Optimized resource utilization is achieved through an automated yard management system. 15 With our flagship product, Logstar Terminal Operating Systems TOS, we proudly serve three of the top-8 global port operators. LogStar TOS allows for multi-site visibility, control and monitoring. It can scale with your operations. LogStar is able to coordinate and optimize the management of container, cargo, and equipment moves within complex terminal environments. 16 LogProfit is a unique SaaS operating management system that can be used to manage container terminals, depots and yards. You want to track cargo's movements and storage at your facility. Our system provides real-time information about gate in and gateout truck, vessel, train, movement of different types of cargo, and maintenance operations and port processes. You can make your terminal more productive and cost-effective by using features like detailed statistics, advanced reporting, container handling equipment management, request handling, and an in-depth history of each container with general cargo. LogProfit is a critical operational system for your supply chain. Our cloud-based platform allows for you to manage the movement of containers, loading/unloading and transport as well as equipment. This software can also be used to manage depots and yards and allocate bulk cargo to storage areas. 17 Our products can be tailored to fit different sizes of organizations. Cloud-based web technology eliminates the need for infrastructure. You only pay for what you use. We are experts in our products, because we built them! We understand your business. Since many years, we have been helping clients like yours to keep things moving. The yard operations module's intelligent algorithms eliminate the guesswork from storing and gating assets in your yard. You can stay connected to your customers with e-receipts or automated stock reports. Our M&R module was designed for tablets. It can be used in the yard to assess damage to containers, add photos, and create estimates. EDI integration allows you to get estimates and approvals from customers instantly so that you can get on with your job. Electronic Data Interchange EDI, connects you electronically with your customers and suppliers. This can bring about huge benefits in accuracy, speed and cost. 18 OSCAR can be used on more than 20 terminals around the world. It is a simple, cost-effective and modern Terminal Operating System TOS. OSCAR is a terminal operating system TOS that can be used to manage your land and maritime operations. It is suitable for both small and large container and mixed cargo terminals. A state-of-the-art Terminal Operating System will help you improve your daily operations. OSCAR TOS is easy to use for your local organization and all of your operating procedures. Its intuitive interface makes it easy for your teams to adopt it quickly. Its small and robust technical footprint ensures high availability without the need for additional IT resources. OSCAR Terminal Operating System gives you a single, integrated view of all operations and data. This allows you to make faster decisions and improve productivity. The latest status on your terminal is used to define missions. 19 Plan your operations in the most efficient way possible. Make the most of your resources and equipment. Find the right place to put the containers. Speed up your operation. Reduce your operational costs. Monitor and manage your terminal in 3D. You can track containers in your yard and manage trucks and cranes. Monitor vessels at berth, and determine your stacks, gates and weighbridges. Organize the yard efficiently. Effectively organize the berthing operations. Plan vessel loading, discharging, and shifting operations. Execute and manage your plans flawlessly. You can send work orders right on time to your trucks, cranes, weighbridges, and gates. You can start, pause, or cancel operations. Simulate the operation plans to analyze operation efficiency. Define your services, define customers, agencies, liners, subcontractors. Manage contracts and quotations. Automated creation of customer invoices and auto-notification to customers about their operations 20 TCS DynaPORT is an all-purpose Terminal Operating System that can be used to plan, optimize, and automate marine terminal operations from order to invoice. It is currently used in over 80 terminals around the world, including the US, UK and India. The architecture is designed to provide configurable solutions for semi-automated, fully automated and manual terminals. 21 Infyz Dry Bulk Terminal Operations Management System, a mobile and web application based on open-source technologies, is the most advanced. It covers all modules of cargo operations from Marine to Dispatch. 22 Our Autostore terminal operating software TOS, which has more than 30 global installations, optimizes containerized cargo management. It monitors all container movements, manual and automatic assets, and provides management information for single and multi-terminal locations in real-time. Overview of Terminal Operating Systems TOS Terminal operating systems TOS are specialized programs used to manage and control the flow of cargo at port terminals, intermodal yards, rail terminals, and container freight stations. They are designed to automate the process of loading and unloading vessels, containers, trucks, trains, barges and other such transportation methods. Terminal Operating Systems provides a comprehensive range of functions including vessel berthing planning, yard management and operations as well as gate entry/exit operations for trucks/containers. Additionally, they can be used for inventory tracking, stack optimization and forecasting. Some TOS solutions offer advanced analytics which allow operators to gain insight into their operations in order to optimize efficiency. The main goal behind using a TOS is to reduce costs while increasing productivity through improved information accuracy, visibility and control over all aspects of terminal management. Generally speaking, there are two core types of TOS harbor-focused solutions that target port operator needs; and hinterland-focused systems that target yard or terminal operators’ needs. Each type offers different features based on what best suits the organization’s needs. A typical TOS solution will include modules for vessel planning & scheduling; cargo manifest management; inventory & stack management; yard tractor & driver management; gate operations & billing; accounting & finance; EDI integration services; freight forwarding/customs clearance etc. Some modern solutions also offer advanced features like real-time monitoring & alerts; automated decision support tools for trailer assignment & berth allocation scheduling; analytics dashboards to measure equipment utilization or performance metrics etc. Overall Terminal Operating Systems can help improve operational productivity by automating processes which in turn leads to significant cost savings while improving customer satisfaction with faster throughput times and fewer delays due to human error or mismanagement. Reasons To Use Terminal Operating Systems TOS Cost-Effectiveness Terminal operating systems are generally less expensive than other operating systems like Windows, Unix, or Linux because they don't require additional hardware and require fewer resources to operate. Flexibility Terminal operating systems can be used on a variety of different types of computers including PCs, Macs, and mobile devices without any modifications making it one of the most flexible types of operating systems available. Reliability Compared to other types of operating systems, terminal operating systems are known for their reliability since they usually don’t crash or have errors when running applications and tasks. Security A terminal screen is inherently secure since it prevents data from being accessed by outsiders as long as users follow good security practices such as using strong passwords and keeping their data encrypted at all times. Additionally, terminal screens typically have built-in logins that make sure only authorized personnel can access sensitive information. Ease of Use Most terminal screens are user friendly and easy to use which makes them an ideal choice for those who want to get started quickly without having to learn a lot about how the system works. Furthermore, some terminals may offer graphical interfaces that make navigation even easier for new users unfamiliar with command line operations. Why Are Terminal Operating Systems TOS Important? Terminal operating systems TOS are essential for efficiently and effectively managing the operations of large port terminals. They are designed to deploy a uniform platform for all personnel involved in handling the day-to-day operations, allowing them to quickly view, analyze and respond to their respective tasks. This improves communication between stakeholders while also significantly reducing operational costs by streamlining processes and increasing automation. First, TOS allows terminal operators to precisely track container sizes and statuses throughout multiple locations along with the yard inventory level at any given time. This gives managers an up-to-date overview of their terminal's performance which is essential for identifying bottlenecks or areas that need improvement. By having this visibility into operational activities, terminal operators can maximize efficiency in every area of their business from resource allocation to vessel planning and staff scheduling. Second, tracking containers through a TOS provides more accurate records regarding cargo movement than manual methods do. This results in fewer missing containers as well as increased safety within the port facility since security features such as access control, CCTV surveillance and alarms can be integrated into the system easily via RFID technology or other automated means. Not only does this make it easier to identify possible threats but it also leads to shorter time frames between dockside arrivals and departures meaning ships spend less time at dock. Finally, a unified TOS ensures that data flows seamlessly across logistics channels even when handling multiple types of cargo including bulk goods or refrigerated items. With streamlined processes like electronic funds transfers EFTs built into one overarching program users can have peace of mind knowing that payment procedures have been met before taking onboarding any new shipments or documentation updates which saves time by avoiding bulky paper transactions altogether. In conclusion, TOS provide many benefits such as improved visibility over operations from both a financial perspective as well as enhanced security measures facilitating smoother transitions between arrival/departure times thus making it an invaluable tool for port business owners everywhere. Features Provided by Terminal Operating Systems TOS Loading and Unloading TOS enable efficient loading and unloading of cargo vessels, helping to ensure each container is correctly loaded and stored according to the vessel's operational plan. Planning & Scheduling TOS provide advanced planning, scheduling and fleet management capabilities which help ensure a vessel's arrival and departure times are accurately tracked. This helps optimize berth utilization rates and accommodate changes in port congestion or weather-related delays. Vessel Tracking TOS provide detailed tracking of each vessel as it moves through various ports, allowing for comprehensive updates on its position, speed, course, cargo load or any other relevant information about the ship’s status or whereabouts. Documentation Management Automated documentation processing ensures that all legal requirements concerning security clearance, customs duties or crew visas are met before a vessel can be allowed entry into another port of call. Furthermore, documents like manifests and bills of lading can also be handled fast via TOS systems for further efficiency gains in port operations. Interoperability with Other SysteBms Modern terminal operating systems typically offer interoperability with existing external management tools such as those used by customers to monitor their shipments closely while they're at sea or in transit between ports of call around the world — this helps increase supply chain visibility across different stakeholders involved in cargo delivery processes. Security & Compliance TOS help make sure that data collected is safe from unauthorized access by incorporating robust systems for data encryption, authentication protocols as well as restricting access levels to personnel who require them on a need-to-know basis; these systems capture minute details like faults detected during onboard inspections prior to arrival/departure ensuring compliance with industry standards globally. Who Can Benefit From Terminal Operating Systems TOS? Warehouse Operators Terminal operating systems provide warehouse operators with efficient tools for managing operations within the facility, including conducting stock checks, tracking inventory levels and managing workloads. Stevedores TOS make it easier for stevedores to efficiently manage the loading and unloading of goods from vessels entering port. They can track products on or off-load, weigh shipments and other such tasks that are essential in safe maritime operations. Crane Drivers With minimal manual input required, TOS ensure crane drivers have all relevant information needed to automate the movement of containers throughout a depot or terminal automatically. This means less time is wasted in having to input information manually while also reducing potential human errors associated with tedious manual labor. Logistics Managers By integrating additional software solutions with their existing TOS system, logistics managers gain greater insight into various activities taking place at different terminals in different regions from one convenient location. This enables them to make well-informed decisions about fleet management, container routing optimization and shipment scheduling. Shipping Companies Shipping companies benefit from automated workflows that enable faster processing of orders for customers who need cargo transport services as soon as possible. Automating key operations within a terminal eliminates unnecessary paperwork and allows staff to focus on providing high customer service standards instead of spending long hours filling out forms by hand. How Much Do Terminal Operating Systems TOS Cost? The cost of a Terminal Operating System TOS varies greatly depending on the size and complexity of the project, as well as other factors such as system integration requirements, required hardware components and services, and the vendor being used. The cost could range anywhere from tens of thousands to hundreds of thousands of dollars depending on how comprehensive the software package is. Additionally, there may be associated costs for implementation and training to ensure that employees are able to effectively use the new system. For systems that require integration with existing systems, additional costs may apply in order to facilitate this process. On-going maintenance fees may also need to be factored into any total cost estimate. Terminal Operating Systems TOS Risks Risks Associated with Terminal Operating Systems TOS Cybersecurity threats As TOS is network-connected and frequently interfaces with external IT systems, it is susceptible to cyberattacks. This can result in the unauthorized release of confidential data, exploitation of system vulnerabilities, or disruption of operational processes. Data Integrity TOS contains highly sensitive information about cargo handling operations, storage and maintenance records, as well as financial data. If data integrity mechanisms are not present or configured correctly, this information can easily be tampered with or corrupted resulting in errors and potential losses. Human Error Poorly trained personnel may be unaware of how to use a TOS correctly resulting in operational mistakes such as incorrect container matching or incorrect invoicing and payment processing. System Outages TOS systems can experience unexpected outages due to hardware malfunctions, software glitches or power cuts which could lead to delayed shipments and long port turnaround times. Regulatory Compliance Some terminals must adhere to port regulations on safety practices which may require them to update their TOS periodically. Failing to comply with these rules could result in hefty fines or even closures of the terminal operations. What Software Do Terminal Operating Systems TOS Integrate With? Terminal operating systems TOS are software programs designed to streamline the process of managing and controlling various operations associated with loading and unloading vessels at port terminals. Terminal operators can integrate TOS with many types of software to enhance their operations. Some examples include fleet management, container inventory and yard management, warehouse management, scheduling and berth optimization, customs clearance, financial planning, asset tracking, security operations and data analysis. Fleet management software helps track vessel movements in real time while helping terminal staff optimize equipment utilization. Container inventory and yard management systems help manage container yards and shipments through automated visual inspection processes while warehouse management solutions enable accurate storage location information in order to reduce human errors. Scheduling and berth optimization systems assist staff in determining optimal berthing plans based on factors like available capacity or depths as well as current weather conditions. Customs clearance software helps ease communication between ports, and customs brokers/agents making sure compliance regulations are met during shipping procedures. Financial planning solutions provide operators an overview of cargo costs associated with different vessels for more efficient budgeting purposes. Lastly, asset tracking systems allow operators to quickly locate any misplaced containers within the port premises while data analytics helps improve vessel turnaround time by providing insights from collected data so that managers can make informed decisions on further improvements. Questions To Ask When Considering Terminal Operating Systems TOS What types of cargo does the TOS system support? Does the system provide container and yard management? How scalable is the system and what are its capacity limits? What type of reporting features are available? What are the back-up and redundancy protocols in place? Is there a haulage module to track truck trips? Are there any third party integrations available, such as with freight forwarders or customs brokers? Does the TOS offer EDI connectivity to customers or other third-party software systems? Does it include modules for invoicing, payment tracking, inventory control, work order management and maintenance scheduling tools? How user friendly is the interface and how much training is necessary for users to become proficient in using it?

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